Our Warehouses and Websites are placed in U.K , U.S.A , Germany , Austraila, France Laptops Batteries , Digital Camera Batteries , Camcorder Batteries , Power Tool Batteries , PDA Batteries , Battery Chargers , Laptop AC Adapters and Other Accessories for Compaq, Toshiba, IBM, Dell, Sony, Shape, NEC, HP ... and so on

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Sunday 05 February, 2012
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  Payment Method

Payment

  1. Credit Card -- Worldpay and PayPal

  2. Cheque and Money Order

  3. Banktransfer

  4. Money Order


WorldPay
Payment system supports Mastercard, Visa, Visa Purchasing, Visa Delta and Laser.

Worldpay Payment system supports Mastercard, Visa, Visa Purchasing, Visa Delta, Visa Electron, JCB, Solo and Switch Mastercard payments supported by WorldPay Visa payments supported by WorldPay Visa/Delta payments supported by WorldPay

PayPal
Payment system supports Mastercard, Visa, Visa Electron, Visa Delta, Solo and Switch.

Paypal Payment system supports Mastercard and Visa . Visa payments supported by PayPal Visa/Electron payments supported by WorldPay JCB Solo payments supported by WorldPay

Cheque and Money Order
Our system will show you the detail payment information during the checkout process. After the checkout process, please write down " order number "on the back of your cheque/money order. Make Payable To: Silver Centre Pty Ltd and send it to us.

Bank Cheque and Money Order are generally cleared as paid within a day of arriving, however we maintain a clearance time of 5 days for any Company Cheque and 11 days for Personal Cheque due to our current banking methods. *To make sure the order is made, please email to webmaster@batterymall.com.au after deposit your money to our bank account / Money order.

Banktransfer
Please write down:
Order Number in the description of Bank Transfer.
Make Payable To: Silver Centre Pty Ltd

Your order will not ship until we receive payment in the above account.

*To make sure the order is made, please email to webmaster@batterymall.com.au after deposit your money to our bank account.

Remark:

* Australia local bank account: There is NO additional handling fee for transfering from an Australia local bank account.




Refund
After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction.

Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.

Shipping

Delivery Methods Investiture Delivery Costs and Handling Fee (AUD) Delivery Days
eParcel Standard Delivery Australia Post Commodity Total Price shipping fee total pay  
AU$10.00/ per order 2-10 working Days
eParcel Express Delivery Australia Air Express (AAE) Below AU $100.00 AU$10.00+5.00/item 1-3 working Days
AU$100.00 or Over AU$20.00+5.00/item

Remark: One business day after you have placed the order, you can log in http://www.batterymall.com.au/tracker.php to track the shipping status of your order.

Normally, the eParcel of Australia Post takes two to 10 business days to deliver parcel to our customers, depending on the destination. In the case that you do not receive your parcel within the aforesaid time span, the parcel might have been lost. Then you should inform us as soon as possible so that we can lodge a complaint of lost parcel to the Australia Post.

Given that customers from all places would place orders at the same time, our stock level will change correspondingly from time to time. Hence, we have to check the stock level before arranging goods delivery. When any product item is out of stock, we have to arrange refund even though order and payment have been received. Customers' understanding of the practical constraint is highly appreciated.

General Return Policy
It is our goal to provide our customers 100% satisfaction.
If, for any reason, you are not satisfied with our product(s), please contact us immediately either by phone or by e-mail and have your invoice handy.
We must solve your problem as fast as possible.

If you return the product(s) to us within 15 days, we will refund you the full product price (no shipping cost will be refunded unless it is proved that the return is a result of our error). Prior to returning a product, call us or email us, We will teach you the instructions on how to ship the product(s) back to us.


Please Email to us, do not ship anything back to us without getting a RMA number first. It may delay you getting a replacement or refund if we just receive products back without prior knowledge.


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E-mail: webmaster@batterymall.com.au

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